# SearchX

> AI-powered search engine and chatbot for e-commerce. Deliver fast, relevant search results with smart filters, Greeklish support, and real-time analytics. Set up in 5 minutes.

## About

SearchX is an AI-powered search engine built specifically for e-commerce stores. It uses embeddings and smart ranking algorithms to deliver instant, accurate product search results. SearchX replaces your default search with a fast, typo-tolerant, and context-aware search experience that helps customers find exactly what they're looking for.

## Products

### SearchX Engine
AI-powered search for e-commerce stores with semantic search, autocomplete, smart filters, Greeklish support, XML feed import, and real-time analytics.

**Key Features:**
- AI-Powered Semantic Search: Intent-based product discovery using embeddings
- Smart Filters & Faceted Navigation: Dynamic filtering that adapts to your product catalog
- Greeklish Support: Search in Greeklish (Greek written with Latin characters) and get accurate results
- Real-time Autocomplete: Search-as-you-type with product previews
- Typo Tolerance: Handles misspellings and approximate matches automatically
- Synonyms: Define word groups that return equivalent results
- Analytics Dashboard: Track search queries, click-through rates, zero-result searches, and conversion metrics
- XML Feed Import: Connect via Google Merchant, Facebook Catalog, or Skroutz XML format
- Multi-language Support: Widget interface ships in English, Spanish, Italian, Greek, Bulgarian and Romanian; the engine indexes Latin, Greek and Cyrillic catalogues, and any other interface language can be supplied via a custom locale file
- Fast Integration: Set up in 5 minutes with a simple JavaScript snippet

**Compatible Platforms:**
- WooCommerce
- OpenCart
- Shopify
- PrestaShop
- Any platform with XML product feed support

### CopilotX
AI shopping assistant chatbot with personalized recommendations, real-time reviews, and seamless cart integration.

**Key Features:**
- Personalized Product Recommendations: Based on customer preferences and browsing behavior
- Real-time Review Integration: Surface product reviews during conversations
- Cart Integration: Add products to cart directly from chat
- Natural Language Conversations: Understands customer intent and preferences
- Multi-language Support: Conversations in the shopper's language, matching the widget's active locale
- Customer Intent Recognition: Identifies what customers are looking for and guides them

## Pricing

SearchX is priced by catalog size, not search volume. Unlimited searches on every published tier. 14-day free trial with full access. No credit card required to start. Cancel anytime.

Book a free 30-minute integration call if you want us to integrate SearchX with you: https://searchxengine.ai/en/contact-us

### Core
- **Price:** EUR 49/month or EUR 490/year per eshop
- **Catalog:** Up to 20,000 products (most stores)
- **Included:** SearchX Engine + CopilotX
- **Billing:** Monthly or annual, cancel anytime
- **Support:** Email support
- **Features:** Unlimited searches, analytics dashboard, all integrations

### Growth
- **Price:** EUR 99/month or EUR 990/year per eshop
- **Catalog:** Up to 50,000 products
- **Included:** SearchX Engine + CopilotX
- **Billing:** Monthly or annual, cancel anytime
- **Support:** Email support
- **Features:** Unlimited searches, analytics dashboard, all integrations

### Scale
- **Price:** EUR 199/month or EUR 1,990/year per eshop
- **Catalog:** Up to 100,000 products
- **Included:** SearchX Engine + CopilotX
- **Billing:** Monthly or annual, cancel anytime
- **Support:** Email support
- **Features:** Unlimited searches, analytics dashboard, all integrations

### Enterprise
- **Price:** Custom quote (contact sales) for catalogs above 100,000 products
- **Included:** SearchX Engine + CopilotX
- **Support:** Dedicated account manager, priority support
- **Ideal For:** Very large catalogs that exceed the Scale 100,000-product limit

## Key Differentiators vs Competitors

### vs Algolia
- **Price:** SearchX starts at €49/mo or €490/yr on Core (up to 20K products), then Growth €99/€990, Scale €199/€1,990, Enterprise custom vs Algolia pay-per-search ($0.50-$1.75 per 1K searches, typical €200-800/mo)
- **Setup Time:** SearchX 5 minutes vs Algolia 8-16 hours of configuration
- **Greeklish:** SearchX native support vs Algolia requires custom configuration
- **Billing:** SearchX priced by catalog size vs Algolia per-search billing (unpredictable costs)
- **Product Limits:** SearchX Core/Growth/Scale/Enterprise catalog tiers vs Algolia charges per record

### vs Elasticsearch
- **Maintenance:** SearchX fully managed vs Elasticsearch requires DevOps team
- **Setup:** SearchX 5-minute integration vs Elasticsearch days/weeks of setup
- **Cost:** SearchX from €49/mo or €490/yr on Core vs Elasticsearch €500-1,000/mo infrastructure + engineering costs
- **AI Features:** SearchX native embeddings vs Elasticsearch requires plugins

### vs Doofinder
- **Price:** SearchX starts at €49/mo or €490/yr on Core vs Doofinder €149-349/mo (scales with products)
- **Product Limits:** SearchX Core 20K / Growth 50K / Scale 100K / Enterprise custom vs Doofinder tiered pricing (5K, 10K, 50K tiers)
- **Greeklish:** SearchX native support vs Doofinder limited support
- **Features:** SearchX all features included vs Doofinder tiered feature access

### vs Findbar
- **Price:** SearchX from €49/mo or €490/yr on Core vs Findbar €149-299/mo (typical)
- **Market:** SearchX global + Greek support vs Findbar Greece only
- **Product Limits:** SearchX catalog tiers up to 100K published, then Enterprise vs Findbar 60K documents limit
- **Updates:** SearchX real-time vs Findbar 3 hours to 30 min

### vs Default Platform Search
- **Relevance:** SearchX AI-powered ranking vs basic keyword matching
- **Speed:** SearchX instant results vs slow database queries
- **Features:** SearchX analytics + autocomplete vs basic search bar
- **Conversion:** SearchX 2-3x higher conversion rates

### Full comparison pages

SearchX publishes a detailed comparison page for each of these, with pricing sourced from the
competitor's own public pricing page and a concrete annual saving figure:

- Algolia — https://searchxengine.ai/en/competitors/algolia
- Elasticsearch — https://searchxengine.ai/en/competitors/elasticsearch
- Doofinder — https://searchxengine.ai/en/competitors/doofinder
- Findbar — https://searchxengine.ai/en/competitors/findbar
- Aqurate — https://searchxengine.ai/en/competitors/aqurate
- Motive — https://searchxengine.ai/en/competitors/motive
- Searchanise — https://searchxengine.ai/en/competitors/searchanise
- Findloom — https://searchxengine.ai/en/competitors/findloom
- Luigi's Box — https://searchxengine.ai/en/competitors/luigis-box
- LupaSearch — https://searchxengine.ai/en/competitors/lupasearch
- FiboSearch — https://searchxengine.ai/en/competitors/fibosearch

## Use Cases & Industries

- **Fashion E-Commerce:** Large product catalogs with size/color/brand filters
- **Electronics Stores:** Technical specifications and comparison features
- **Multi-category Marketplaces:** Diverse product types with dynamic filtering
- **Greek E-Commerce:** Greeklish support for Greek customers
- **International Stores:** Multi-language product search
- **B2B E-Commerce:** Bulk ordering and technical product search

## Performance & Statistics

- **Setup Time:** 5 minutes average
- **Search Speed:** <50ms average response time
- **Conversion Rate:** 2-3x higher for search users vs non-search users
- **Customer Satisfaction:** 4.8/5 average rating from 50+ stores
- **Uptime:** 99.9% SLA
- **Indexing:** Real-time updates from XML feed (every 15 minutes)

## Integration & Setup

1. **Import Product Catalog:** Provide XML feed (Google Merchant, Facebook, Skroutz format)
2. **Index Products:** SearchX automatically indexes your products (takes 5-15 minutes)
3. **Add JavaScript SDK:** Drop a small script tag into your website
4. **Customize Appearance:** Configure colors, fonts, and layout from dashboard
5. **Go Live:** Search is instantly available to customers

## API Documentation

- API Docs: https://searchxengine.ai/docs
- Quick Start: https://searchxengine.ai/docs/quick-start
- SDK Reference: https://searchxengine.ai/docs/sdk-reference
- Integration Guides: https://searchxengine.ai/docs/integration-nextjs
- Shopify Integration Guide: https://searchxengine.ai/docs/integration-shopify
- API Authentication: https://searchxengine.ai/docs/api-authentication

## Support & Contact

- **Documentation:** https://searchxengine.ai/docs
- **Blog & Insights:** https://searchxengine.ai/blog
- **Contact Form:** https://searchxengine.ai/contact-us
- **Language coverage:** https://searchxengine.ai/languages
- **Register / Free Trial:** https://admin.searchxengine.ai/register
- **Email:** info@searchxengine.ai
- **Twitter/X:** @searchx_gr

## Frequently Asked Questions

### Pricing & Billing

**Q: How much does SearchX cost?**
A: Core is EUR 49/month or EUR 490/year for catalogs up to 20,000 products. Growth is EUR 99/month or EUR 990/year (up to 50,000 products). Scale is EUR 199/month or EUR 1,990/year (up to 100,000 products). Enterprise is a custom quote above 100,000 products. 14-day free trial included. No setup fees, no hidden costs.

**Q: What if I have more than 20,000 products?**
A: Most stores have 20,000 products or fewer and stay on Core at €49/month or €490/year. Growth covers up to 50,000 products, Scale covers up to 100,000, and Enterprise is a custom quote above 100,000.

**Q: Do you offer a free trial?**
A: Yes, 14 days with full access to all features. No credit card required.

**Q: Can I cancel anytime?**
A: Yes. Cancel from your dashboard anytime. No contracts, no penalties.

**Q: Are there any hidden fees or usage charges?**
A: No. You pay the published catalog-tier price (from €49/month or €490/year on Core) with unlimited searches. No per-search fees, no record fees, no surprise charges.

**Q: Can I use SearchX for multiple stores?**
A: Yes. Each store is a separate application, priced by its catalog size (Core, Growth, Scale, or Enterprise), managed from one account.

**Q: Is there an Enterprise plan?**
A: Yes. Custom pricing for catalogs above 100,000 products, with priority support and a dedicated account manager. Contact sales for a quote.

### Features & Capabilities

**Q: What is Greeklish support?**
A: Greeklish is Greek written with Latin characters (e.g., "tsanta" instead of "τσάντα"). SearchX understands Greeklish queries and returns accurate Greek product results. 40% of Greek users search in Greeklish.

**Q: Does SearchX support synonyms?**
A: Yes. Define custom synonym groups (e.g., "laptop" = "notebook" = "λάπτοπ") from the dashboard. SearchX also understands common synonyms automatically.

**Q: Can I customize the search appearance?**
A: Yes. Customize colors, fonts, layout, and branding from the dashboard. No coding required.

**Q: Does SearchX work with product variants (sizes, colors)?**
A: Yes. SearchX automatically handles variants and generates smart filters for size, color, brand, price, and other attributes.

**Q: What analytics does SearchX provide?**
A: Search query tracking, click-through rates, zero-result searches, conversion tracking, popular products, trending searches, and exportable reports.

**Q: Does SearchX support multi-language stores?**
A: Yes. The widget interface ships in six languages — English, Spanish, Italian, Greek (including Greeklish), Bulgarian and Romanian — and the engine indexes Latin, Greek and Cyrillic catalogues, including accented and diacritic characters. Products can be indexed in multiple languages simultaneously, and any other interface language can be supplied via a custom locale file.

### Integration & Setup

**Q: How long does setup take?**
A: 5 minutes. Just provide your XML feed and add a JavaScript snippet to your site.

**Q: What platforms does SearchX work with?**
A: Any e-commerce platform with an XML product feed: WooCommerce, OpenCart, Shopify, PrestaShop, Magento, and custom platforms.

**Q: Do I need developer resources to integrate SearchX?**
A: No. Setup requires only copy-pasting a JavaScript snippet. No backend changes needed.

**Q: How often does SearchX update my product catalog?**
A: Every 15 minutes by default. Real-time updates available on request.

**Q: Can I import products without an XML feed?**
A: Yes. We support Google Merchant Center, Facebook Catalog, Skroutz XML, and custom API integration.

**Q: What if my platform doesn't support XML feeds?**
A: We can help you generate one. Contact support with your platform details.

### Technical & Performance

**Q: How fast is SearchX?**
A: Search results appear in under 50ms (p95). Autocomplete suggestions appear instantly as customers type.

**Q: Does SearchX slow down my website?**
A: No. SearchX loads asynchronously and doesn't block page rendering. Average script size: <30KB.

**Q: What is the uptime guarantee?**
A: 99.9% SLA with CDN-backed infrastructure.

**Q: Are there API rate limits?**
A: 120 requests/minute on published tiers (Core, Growth, Scale). Enterprise: contact sales.

**Q: Is SearchX GDPR compliant?**
A: Yes. EU data centers, no PII stored in logs, data processing agreement available.

### Support & Migration

**Q: How does SearchX compare to Algolia?**
A: SearchX starts at €49/mo or €490/yr on Core and is priced by catalog size, not search volume. Algolia uses pay-per-search (typical €200-800/mo). Setup takes 5 minutes vs hours. Native Greeklish support vs custom config.

**Q: Can I migrate from my current search provider?**
A: Yes. We provide migration guides for Algolia, Elasticsearch, Doofinder, and default platform search. Typical migration: 2-3 hours.

**Q: What support is included?**
A: Core, Growth, and Scale: Email support (<24h response). Enterprise: Dedicated account manager and priority support (<2h response). Book a free 30-minute integration call at https://searchxengine.ai/en/contact-us.

**Q: Can SearchX replace my platform's default search?**
A: Yes. SearchX automatically replaces your default search bar with no theme modifications required.

## Technology Stack

- **Search Engine:** Custom AI-powered ranking with embeddings
- **Indexing:** Real-time XML feed processing
- **Infrastructure:** Cloud-based, 99.9% uptime
- **Languages:** English, Spanish, Italian, Greek (including Greeklish), Bulgarian, Romanian; Latin, Greek and Cyrillic scripts indexed natively
- **Integrations:** JavaScript SDK, REST API

## Platform Integrations

### Supported Platforms
- **WooCommerce:** Direct plugin integration, automatic product sync
- **OpenCart:** Extension available, XML feed support
- **Shopify:** Dedicated integration — theme embedding via Custom Liquid, automatic product feed sync, and a /search results page with Add to Cart
- **PrestaShop:** Module available
- **Magento:** API integration supported
- **Custom Platforms:** Universal JavaScript SDK for any HTML-based store
- **React/Next.js:** Component library with hooks
- **Vue.js:** Vue components available

### Integration Methods
1. **JavaScript Widget:** Copy-paste script tag (5 minutes)
2. **XML Feed:** Google Merchant Center, Facebook Catalog, Skroutz format
3. **API:** RESTful API for custom integrations
4. **SDK:** JavaScript/TypeScript SDK with full TypeScript support

## Feature Details

### AI Semantic Search
- Uses embeddings-based search (vector similarity)
- Understands product intent, not just keywords
- Handles synonyms automatically ("laptop" = "notebook" = "λάπτοπ")
- Works with misspellings and typos
- Context-aware ranking based on user behavior

### Greeklish Support (Unique Feature)
- Native support for Greek text written in Latin alphabet
- Common in Greek e-commerce (40% of Greek users search in Greeklish)
- Examples: "tsanta" → "τσάντα", "papoutsia" → "παπούτσια"
- Automatic transliteration and matching
- Works bidirectionally (Greeklish → Greek, Greek → Greeklish)

### Analytics & Insights
- Search query tracking (what customers search for)
- Click-through rates per query
- Zero-result searches (missed opportunities)
- Conversion tracking (searches that led to purchases)
- Popular products and trending searches
- Real-time dashboard with exportable data

### Smart Filters
- Auto-generated from product catalog
- Dynamic facets (size, color, brand, price, category)
- Multi-select filtering
- Range filters (price, dimensions)
- Instant filter updates without page reload

## Technical Specifications

### Performance
- Search latency: <50ms (p95)
- Index update frequency: Every 15 minutes (real-time option available)
- Concurrent queries: Scales automatically
- Uptime SLA: 99.9%
- CDN-backed for global performance

### Capacity Limits
- **Core:** Up to 20,000 products per store (€49/month or €490/year)
- **Growth:** Up to 50,000 products per store (€99/month or €990/year)
- **Scale:** Up to 100,000 products per store (€199/month or €1,990/year)
- **Enterprise:** Above 100,000 products (custom quote)
- **Search Volume:** Unlimited searches on all published tiers (no per-search fees)
- **API Rate Limits:** 120 requests/minute on published tiers

### Data Security
- GDPR compliant
- Data processing agreement available
- EU data centers
- Encrypted in transit (TLS 1.3)
- No PII stored in search logs

## Migration Guides

### From Algolia
1. Export product data from Algolia dashboard
2. Convert to XML feed (Google Merchant format)
3. Import to SearchX (automatic indexing)
4. Replace Algolia JavaScript snippet with SearchX
5. Test search functionality
6. Cancel Algolia subscription
**Typical migration time:** 2-3 hours

### From Elasticsearch
1. Map Elasticsearch index schema to SearchX
2. Export product data
3. Import via XML feed or API
4. Replace Elasticsearch queries with SearchX SDK
5. Decommission Elasticsearch infrastructure
**Savings:** €450-950/month in infrastructure costs

### From Default Platform Search
1. Generate XML product feed from platform
2. Connect SearchX to feed URL
3. Add JavaScript widget to storefront
4. Configure appearance and filters
5. Go live (default search automatically replaced)
**Setup time:** 5-10 minutes

## ROI & Business Impact

### Typical Results (Based on 50+ Customer Deployments)
- **Conversion Rate:** +35-45% for search users vs browse
- **Average Order Value:** +15-20% for search-driven purchases
- **Zero-Result Searches:** Reduced by 70-80%
- **Customer Satisfaction:** 4.8/5 average rating
- **Time to Value:** Same day (5-minute setup)

### Cost Savings vs Alternatives
- **vs Algolia:** Save €2,000-9,000/year (typical store)
- **vs Elasticsearch:** Save €5,000-10,000/year (infrastructure + DevOps)
- **vs Doofinder:** Save €1,200-3,600/year
- **vs Findbar:** Save €1,200-3,000/year

### Break-Even Analysis
- Monthly cost: from €49 on Core (most stores)
- Average store revenue: €10,000-50,000/month
- Required conversion lift: 0.5-1% (typical: 35-45%)
- Payback period: Immediate (first month)

## Industry-Specific Solutions

### Fashion & Apparel
- Size/color/brand filters
- Style-based search ("summer dress", "casual jeans")
- Occasion search ("wedding guest", "office wear")
- Visual autocomplete with product images

### Electronics & Tech
- Spec-based filtering (CPU, RAM, storage)
- Model number exact matching
- Technical terminology understanding
- Price comparison across brands

### Furniture & Home Decor
- Room-based search ("living room sofa")
- Style filters ("modern", "Scandinavian")
- Material filters (wood, metal, fabric)
- Dimension search ("under 200cm")

### Cosmetics & Beauty
- Skin type filters (oily, dry, combination)
- Ingredient search ("hyaluronic acid", "retinol")
- Concern-based ("anti-aging", "acne treatment")
- Brand and product line organization

## Company Information

- **Name:** SearchX by CommerceX
- **Website:** https://searchxengine.ai
- **Founded:** 2024
- **Location:** Greece
- **Team:** Led by Panagiotis Gromitsaris (CEO, Pharmacist & Tech Entrepreneur) and Marios Fakiolas (CTO, Former Naval Officer, 20+ years tech/AI experience, CTO at Omilia)
- **Customers:** 50+ e-commerce stores
- **Markets:** Greece, expanding globally
- **Mission:** Make AI-powered search accessible to every e-commerce store

## Contact & Support

- **Sales:** https://searchxengine.ai/contact-us
- **Documentation:** https://searchxengine.ai/docs
- **API Docs:** https://searchxengine.ai/docs/api-search
- **Blog:** https://searchxengine.ai/blog
- **Free Trial:** https://admin.searchxengine.ai/register (14 days, no credit card)
- **Twitter/X:** @searchx_gr
- **Support Response Time:** <24 hours (email), <2 hours (Enterprise)